Last Updated: 9 September 2026
All ticket purchases made through NavBeat are FINAL. Once a booking is confirmed and payment is successful, it is non-refundable and non-transferable, except as described below.
Once a ticket or booking is purchased, NavBeat does not offer refunds for cancellations initiated by the customer — including but not limited to change of plans, inability to attend, or personal circumstances. Please review your booking details carefully (event dates, day selection, quantity) before completing payment, as these cannot be cancelled or refunded once confirmed.
In the unlikely event that NavBeat cancels the event entirely, a full refund will be issued to all ticket holders. Refunds in this case will be processed to the original payment method within 7-10 business days.
If the event is postponed to a new date, your existing tickets will remain valid for the new date. No refund will be issued in case of postponement unless you are unable to attend the rescheduled date, in which case you may contact us to discuss options on a case-by-case basis.
If you were charged more than once for the same booking due to a technical/payment gateway error, please contact us within 7 days of the transaction with your booking code and payment reference. Verified duplicate charges will be refunded in full within 7-10 business days.
If your payment was deducted from your account/card but your booking was not confirmed (no confirmation email or booking code received), please contact us with your payment reference number. We will verify the transaction with Razorpay and either confirm your booking or issue a refund within 7-10 business days.
Email us at navbeat@gmail.com with:
Approved refunds are processed within 7-10 business days and credited back to the original payment method used at the time of booking, as per Razorpay's standard refund timelines.
For any refund or cancellation queries, please reach out to:
Email: navbeat@gmail.com
Phone: +91 72030 30703